Privacy Policy

PolyKye Formulations is a brand operated by Canurta Naturals USA, based in Oregon, USA. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, sign up for emails, or otherwise interact with us.

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By using this website, you agree to the practices described in this Privacy Policy.

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Information We Collect

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We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order details

• Payment-related information

• Account information, if you create an account

• Communications you send to us

• Email marketing preferences

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We may also automatically collect certain information when you use our website, including:

• IP address

• Device and browser information

• Pages viewed

• Referring pages

• Time spent on the site

• Shopping cart activity

• Cookies and similar tracking information

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How We Use Information

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We use personal information to:

• Process and fulfill orders

• Provide customer service

• Send order confirmations, shipping updates, and account notices

• Manage subscriptions or recurring orders, where applicable

• Respond to questions or requests

• Send marketing emails, if you choose to receive them

• Improve our website, products, and customer experience

• Monitor site performance and security

• Comply with legal, regulatory, tax, and accounting obligations

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Ecommerce, Payments, and Service Providers

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Our website may use third-party service providers to support ecommerce, payment processing, shipping, email marketing, analytics, advertising, site hosting, and other business operations.

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These providers may process personal information only as needed to provide their services to us. Payment information is processed by third-party payment providers and is not stored directly by PolyKye Formulations.

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Cookies and Tracking Technologies

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We use cookies and similar technologies to help our website function, improve user experience, understand site performance, remember preferences, support ecommerce features, and measure marketing effectiveness.

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You can adjust your browser settings to refuse or delete cookies. Some site features may not work properly without certain cookies.

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Email Marketing

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If you sign up for our email list, we may send you product updates, educational content, promotions, and other marketing communications. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

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How We Share Information

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We do not sell personal information for money.

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We may share personal information with:

• Ecommerce and website platform providers

• Payment processors

• Shipping and fulfillment providers

• Email marketing providers

• Analytics and advertising partners

• Customer support and business operations providers

• Legal, regulatory, or government authorities when required

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We may also share information if needed to protect our rights, prevent fraud, enforce our policies, or complete a business transaction such as a merger, acquisition, or sale of assets.

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Your Privacy Choices

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Depending on where you live, you may have rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of certain marketing communications

• Opt out of certain data sharing or targeted advertising, where applicable

• Request a copy of your personal information

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To make a privacy request, contact us using the information below.

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Oregon Privacy Notice

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PolyKye Formulations is operated by Canurta Naturals USA, based in Oregon, USA. Oregon privacy laws may provide certain consumers with rights related to personal data, depending on how the law applies to our business.

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If you are an Oregon resident and would like to submit a privacy-related request, please contact us using the contact information below.

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Data Retention

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We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

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Data Security

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We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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Children’s Privacy

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Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

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Third-Party Links

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Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party sites.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.